Privacy Policy

1. Information we collect

When you submit an enquiry through the website, you may provide:

• Your name
• Email address
• Phone or WhatsApp number
• Preferred tour dates
• Number of participants
• Tour or tours of interest
• Health, mobility, accessibility, or other practical information that you voluntarily choose to provide where relevant to the tour
• A message or other information you choose to provide
• Your newsletter preference, if offered

Please do not include sensitive personal information in the message field unless it is genuinely necessary for your enquiry.

The website may also generate limited technical information required to operate and protect the site, such as IP address, browser or device information, request timestamps, and security-related logs. This information may be processed by the website’s hosting or infrastructure providers.

2. How we use your information

Information submitted through the website may be used to:

• Respond to your enquiry
• Discuss availability, tour options, dates, and practical arrangements
• Prepare or follow up on a potential tour booking
• Communicate with you about an existing enquiry or agreed tour
• Prevent spam, abuse, or misuse of the website
• Send occasional news or updates where you have specifically chosen to receive them

Submitting an enquiry does not create or confirm a booking.

3. Contact form processing

The enquiry form is processed using Web3Forms, a third-party form delivery service.

Form information is submitted to Web3Forms and forwarded to Johnny the Scroll by email. At the time this policy was last updated, Web3Forms stated that submissions on its free plan are retained for 30 days.

Web3Forms processes information according to its own terms and privacy practices. Johnny the Scroll does not currently operate a separate customer database through this website.

4. Email and direct communication

If you contact Johnny the Scroll by email, WhatsApp, Signal, or another external communication service, information you provide may also be processed by that service.

Those services operate independently and have their own privacy policies and data-processing practices. The email service used by Johnny the Scroll is Proton Mail, which processes information in accordance with its own privacy practices.

5. Newsletter and marketing communication

If you voluntarily opt in to receive occasional news and updates, your contact details may be used for that purpose.

Marketing communication will only be sent where an appropriate consent or other lawful basis exists. You may withdraw your consent at any time by replying to the communication or contacting info@johnnythescroll.com.

Withdrawing consent does not affect enquiries, bookings, or other service-related communication.

6. Legal basis for processing

Where applicable data-protection law requires a legal basis, personal information may be processed because:

• It is necessary to respond to your request or take steps toward providing a service you requested
• You have provided consent, for example for optional marketing communication
• There is a legitimate interest in operating, securing, and improving the website and responding to genuine enquiries
• Processing is necessary to comply with a legal obligation

7. How long information is kept

Personal information is kept only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, administering agreed services, resolving disputes, and meeting applicable legal or accounting obligations.

Copies of enquiries may remain in the email account used by Johnny the Scroll until they are no longer reasonably required.

As noted above, at the time this policy was last updated, Web3Forms stated that form submissions on its free plan are retained for 30 days.

8. Sharing of personal information

Personal information is not sold.

Information may be shared only where reasonably necessary with service providers involved in operating the website or delivering communications, or where disclosure is required by law.

Service providers may include website hosting providers, email providers, Web3Forms, and communication platforms selected by you.

Where you ask Johnny the Scroll to arrange tickets, accommodation, car rental, or other third-party services on your behalf, relevant personal information may be shared with those providers as necessary to fulfil your request.

9. International processing

Some technology and communication providers may process information in countries other than your own. Where required by applicable law, appropriate safeguards should be used for international transfers of personal information.

10. Cookies and analytics

Johnny the Scroll does not currently use advertising or behavioural-tracking cookies on this website.

No advertising or analytics system is currently intentionally used to create profiles of website visitors.

Technical infrastructure providers may nevertheless use essential technologies or server logs necessary to deliver, secure, and operate the website.

If analytics, advertising, or additional cookie-based services are introduced in the future, this policy will be updated accordingly.

11. Your rights

Depending on where you live and the law that applies to you, you may have rights relating to your personal information, including the right to request:

• Access to your personal information
• Correction of inaccurate information
• Deletion of information
• Restriction of certain processing
• Objection to certain processing
• Withdrawal of consent
• A copy of information you have provided

To make a privacy request, contact info@johnnythescroll.com. Reasonable steps may be taken to verify your identity before responding to a request.

12. Security

Reasonable technical and organisational measures are used to protect information handled through the website. This includes the use of reputable service providers such as Proton Mail and Cloudflare, where applicable.

However, no website, email service, or internet transmission can be guaranteed to be completely secure.

13. Children

The website is intended for adults arranging tours for themselves, their families, or groups. Children under 18 should not submit personal information through the website without the involvement of a parent or legal guardian.

14. Changes to this Privacy Policy

This Privacy Policy may be updated when the website, services, legal requirements, or data-processing practices change. The latest version will be published on this website with an updated revision date.

15. Contact

For privacy questions or requests: